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Returns and Credit Notes Guide for Freemax Rexa 3
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Rexa 3 protects the relationship when something goes wrong.
The Rexa 3 has settled into a stable position in the range, which makes returns and credit notes the natural next question for distributors.
Consistency across batches matters more than peak performance for Rexa 3, and returns and credit notes is where inconsistency first appears.
Why returns and credit notes matters on the Rexa 3
Distinguish between a defect claim and a change of mind before agreeing any action.
Consistency across batches matters more than peak performance for Rexa 3, and returns and credit notes is where inconsistency first appears.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Rexa 3 |
| Brand | Freemax |
| Category | Reviews |
| Battery | 400 mAh |
| Output range | 10-80 W |
| Capacity | 1.0 ml |
| Charging | USB-C fast charge |
| Coil options | 0.6 / 0.8 / 1.0 ohm |
| Carton quantity | 100 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Seasonality interacts with returns and credit notes more than most forecasts allow for, so a rolling review beats an annual one.
Cash flow is the quiet constraint behind returns and credit notes: the cheapest option is rarely the one that frees the most working capital.
Checklist
- Record the arrival condition with photographs on the day of delivery.
- Retain one sealed sample carton from every batch for reference.
- Keep certificates current and filed against the exact model name.
- Log sell through by account for the first eight weeks.
- Review the reorder point after one full selling cycle.
- Request batch photographs and a packing list prior to shipment.
Commercial terms
Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.
Currency movement over a ninety day cycle can outweigh the difference between two competing quotations.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (87 units) | Tier 1 | 21-30 days |
| Pallet (1784 units) | Tier 2 | 14-21 days |
| Container (15366 units) | Tier 3 | 7-12 days |
Frequently asked questions
Who pays return freight on a Rexa 3 defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Final word
The buyers who do this well are not luckier; they are simply more consistent about the basics.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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