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Freemax Zeal Plus Returns and Credit Notes Checklist 2026
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Zeal Plus protects the relationship when something goes wrong.
A range review that ignores returns and credit notes will often produce a confident decision and a disappointing quarter on the Zeal Plus.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Zeal Plus.
Why returns and credit notes matters on the Zeal Plus
Distinguish between a defect claim and a change of mind before agreeing any action.
Keeping a short internal note on returns and credit notes for each SKU pays for itself the first time a dispute arises over the Zeal Plus.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Zeal Plus |
| Brand | Freemax |
| Category | Reviews |
| Battery | 400 mAh |
| Output range | 10-80 W |
| Capacity | 5.0 ml |
| Charging | USB-C 2A |
| Coil options | 0.6 / 0.8 / 1.0 ohm |
| Carton quantity | 240 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Where two suppliers look identical on price, returns and credit notes is usually the variable that separates them over a full year.
Keeping a short internal note on returns and credit notes for each SKU pays for itself the first time a dispute arises over the Zeal Plus.
Checklist
- Record the arrival condition with photographs on the day of delivery.
- Agree in advance who pays for return freight on a defect claim.
- Confirm the exact configuration in writing before the deposit is paid.
- Log sell through by account for the first eight weeks.
- Retain one sealed sample carton from every batch for reference.
- Review the reorder point after one full selling cycle.
Commercial terms
Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.
Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (66 units) | Tier 1 | 7-12 days |
| Pallet (1016 units) | Tier 2 | 14-21 days |
| Container (6997 units) | Tier 3 | 30-45 days |
Frequently asked questions
Who pays return freight on a Zeal Plus defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Final word
A short quarterly review of these points will keep the Zeal Plus range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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