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Freemax Starre Air: Returns and Credit Notes for Distributors
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Starre Air protects the relationship when something goes wrong.
Across the trade, returns and credit notes is the point where good intentions meet operational reality on the Starre Air.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Starre Air.
Why returns and credit notes matters on the Starre Air
Distinguish between a defect claim and a change of mind before agreeing any action.
Cash flow is the quiet constraint behind returns and credit notes: the cheapest option is rarely the one that frees the most working capital.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Starre Air |
| Brand | Freemax |
| Category | Reviews |
| Battery | 1100 mAh |
| Output range | 8-40 W |
| Capacity | 3.0 ml |
| Charging | USB-C 1A |
| Coil options | 0.6 / 0.8 / 1.0 ohm |
| Carton quantity | 240 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Where two suppliers look identical on price, returns and credit notes is usually the variable that separates them over a full year.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Starre Air.
Checklist
- Check carton quantities against the commercial invoice line by line.
- Retain one sealed sample carton from every batch for reference.
- Verify that artwork matches the approved compliance template.
- Request batch photographs and a packing list prior to shipment.
- Log sell through by account for the first eight weeks.
- Confirm the exact configuration in writing before the deposit is paid.
Commercial terms
Payment history is the single most reliable route to better terms, more than total annual volume.
Freight terms should be named explicitly, because an unclear incoterm is the fastest way to lose a relationship.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (97 units) | Tier 1 | 21-30 days |
| Pallet (1994 units) | Tier 2 | 30-45 days |
| Container (9952 units) | Tier 3 | 14-21 days |
Frequently asked questions
Who pays return freight on a Starre Air defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Final word
If only one thing changes after reading this, let it be the habit of checking returns and credit notes before reordering.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.