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Freemax Starre 2: Returns and Credit Notes for Distributors
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Starre 2 protects the relationship when something goes wrong.
What follows is a practical view of returns and credit notes for the Starre 2, written for people who place repeat orders rather than one off buys.
The most common mistake is optimising for the first order instead of the fourth, which is where Starre 2 economics actually settle.
Why returns and credit notes matters on the Starre 2
Distinguish between a defect claim and a change of mind before agreeing any action.
Freight consolidation changes the answer to returns and credit notes at container scale, which is why small and large buyers reach different conclusions.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Starre 2 |
| Brand | Freemax |
| Category | Reviews |
| Battery | 650 mAh |
| Output range | 10-30 W |
| Capacity | 3.0 ml |
| Charging | USB-C 1A |
| Coil options | 0.8 / 1.2 ohm |
| Carton quantity | 200 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Keeping a short internal note on returns and credit notes for each SKU pays for itself the first time a dispute arises over the Starre 2.
Shops that receive a short briefing on returns and credit notes convert noticeably better than shops that only receive stock.
Checklist
- Retain one sealed sample carton from every batch for reference.
- Confirm the exact configuration in writing before the deposit is paid.
- Agree in advance who pays for return freight on a defect claim.
- Log sell through by account for the first eight weeks.
- Review the reorder point after one full selling cycle.
- Check carton quantities against the commercial invoice line by line.
Commercial terms
Payment history is the single most reliable route to better terms, more than total annual volume.
Agreeing a defect handling procedure before the first shipment removes emotion from later conversations.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (130 units) | Tier 1 | 14-21 days |
| Pallet (1288 units) | Tier 2 | 21-30 days |
| Container (15281 units) | Tier 3 | 7-12 days |
Frequently asked questions
Who pays return freight on a Starre 2 defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Final word
A short quarterly review of these points will keep the Starre 2 range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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